14 Days Money Back Guarantee & Refund Policy At ANETV, we want to make sure you are 100% satisfied with your purchase. If you have any technical or commercial questions, please do not hesitate to contact us. However, if you feel that the service you purchased is not the best suited to your needs and you have tried to resolve the issues with our support staff, we want to make it right. While we would like to know where things went wrong, or how we can improve them, please follow the steps below for a full refund within 15 days of your purchase date. Also, please note that we do everything we can to process your refund as quickly as possible. However, it may take up to 20 days for our payment processor or your financial institution to see the refund on your bank account/card. Once you request a refund, you will not be able to subscribe to our service at any time in the future.